A rude customer gave everyone hard time at checkout but the cashier had the best response.

Kevin Leeng
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(I’m at my regular grocery store at the checkout. The bagger is a sweet man with an intellectual disability, who is carefully bagging my items.)

Bagger: “You want this one?”

(He holds up one of my canvas bags, which I see has a hole in it.)

Me: “No, use another. Thanks.”

Woman behind me: “God! Hurry it up!”

Me: “I just finished paying. He’s fine.”

Woman behind me: “Oh, so you’re slow like him too? God all you special people need to stop interfering with normal people.”

Bagger: *looks offended* “Ma’am, she’s smart. She goes to [University].” *points to my university logo on my sweatpants* “She’s real smart.”

Me: “And he’s the best bagger here! He’s very careful, ma’am, which is a good thing with groceries.”

(My bags are done. Since he knows I walk back to my dorm, the bagger just hands them to me and helps me shoulder them.)

Woman behind me: “God, he won’t even help you take them to your car? What a delinquent. I want to see a manager about this!”

Me: “I walk, lady. You want to call a manager over something I have intentionally asked him to do many times?”

Bagger: *to me* “Have a nice day!”

Woman behind me: “Retard.”

(The cashier, who hasn’t said a word through the whole thing, looks at the woman calmly.)

Cashier: “Refusal of service for massive discrimination towards a valued employee, as well as a regular customer. You may leave your items here; we’ll shelve them later. Please leave.”

(She instead decides to cause a massive disturbance, eventually breaking a shelf, and needing to be physically restrained while the bagger leads me and another customer behind the cigarette counter for our safety. We have to wait for a cop to come.)

Bagger: “Still coming next week?” *he looks worried*

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Me: “Yep.”

(His smile made me really happy for the rest of the day.)

Share if you think they handled the crazy entitled lady very well.

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